Terms & Conditions

1. Acceptance of Terms

By accessing the Indux Media website, purchasing services, submitting inquiries, making payments, or engaging with Indux Media in any manner, you acknowledge and agree to these Terms and Conditions.

2. About Indux Media

Indux Media is an AI-powered digital marketing agency providing services including but not limited to:

• Search Engine Optimization (SEO)
• Local SEO
• Google Business Profile Optimization
• Website Design & Development
• E-Commerce Development
• Google Ads Management
• Meta Ads Management
• Social Media Marketing
• Branding & Creative Design
• Video Editing
• AI Automation Solutions
• Lead Generation Services
• Content Marketing
• Performance Marketing
• Online Reputation Management

All services are provided subject to project scope, written agreements, proposals, and applicable laws.

3. Website Content

All content available on www.induxmedia.com is provided for informational purposes only. Indux Media makes reasonable efforts to maintain accurate and up-to-date information; however, we do not guarantee the completeness, accuracy, or reliability of any information published on the website. Indux Media reserves the right to modify, update, or remove website content without prior notice.

4. Intellectual Property Rights

Unless otherwise stated, all content on the Indux Media website, including:

• Logos
• Graphics
• Text
• Videos
• Website Design
• Marketing Materials
• Software Components
• Branding Assets

are the intellectual property of Indux Media and are protected under applicable copyright, trademark, and intellectual property laws. No content may be copied, reproduced, distributed, modified, or republished without prior written consent from Indux Media.

5. Client Responsibilities

The Client agrees to:

• Provide accurate information.
• Provide required content, images, branding materials, and approvals.
• Ensure ownership or valid licensing of all materials submitted to Indux Media.
• Review and approve deliverables within reasonable timelines.
• Make payments according to agreed schedules.

The Client shall be responsible for any legal claims arising from materials supplied by the Client.

6. Third-Party Content and Platforms

Indux Media may utilize third-party platforms including but not limited to:

• Google
• Meta
• Instagram
• Facebook
• LinkedIn
• YouTube
• Shopify
• WordPress
• OpenAI and AI-related tools

Indux Media is not responsible for changes, outages, suspensions, account restrictions, algorithm updates, policy modifications, or service interruptions caused by third-party platforms.

7. Service Performance Disclaimer

Digital marketing outcomes depend on multiple factors beyond the control of Indux Media. While Indux Media strives to deliver the best possible results, we do not guarantee:

• Specific rankings
• Specific traffic levels
• Specific lead volumes
• Specific sales results
• Specific advertising performance

Past performance does not guarantee future results.

8. Payment Terms

All invoices issued by Indux Media are payable according to the payment schedule specified in the proposal, invoice, or agreement. Late payments may result in:

• Project suspension
• Service interruption
• Additional administrative charges

Any applicable taxes, GST, government duties, or statutory charges shall be borne by the Client.

9. Refund Policy

Unless otherwise agreed in writing:

• Advance payments are non-refundable once work has commenced.
• Completed work, consultation services, advertising spend, software licenses, third-party subscriptions, and custom development work are non-refundable.
• Refunds, if approved, shall be processed solely at the discretion of Indux Media.

10. Ownership of Work

Upon receipt of full and final payment:

• Ownership of approved deliverables shall transfer to the Client.
• Indux Media retains ownership of proprietary frameworks, methodologies, templates, AI systems, software tools, and internal processes.

Any third-party licensed assets remain subject to their respective licensing terms.

11. Confidentiality

Both Indux Media and the Client agree to maintain confidentiality regarding:

• Business information
• Marketing strategies
• Financial information
• Customer data
• Proprietary processes

Confidential information shall not be disclosed without prior written consent except where required by law.

12. Limitation of Liability

To the maximum extent permitted by law, Indux Media shall not be liable for:

• Indirect damages
• Consequential damages
• Loss of profits
• Business interruption
• Data loss
• Reputation loss
• Loss arising from third-party platforms

The maximum liability of Indux Media shall not exceed the amount paid by the Client for the specific service giving rise to the claim. Nothing in these Terms limits liability for fraud, willful misconduct, or violations of applicable law.

13. Indemnification

The Client agrees to indemnify and hold harmless Indux Media, its directors, employees, contractors, and affiliates from claims, damages, losses, expenses, or liabilities arising from:

• Client-supplied materials
• Copyright violations
• Trademark disputes
• Misleading claims
• Illegal activities

conducted by the Client.

14. Website Links

The Indux Media website may contain links to third-party websites. Such links are provided solely for convenience. Indux Media does not endorse and is not responsible for the content, accuracy, security, or practices of external websites.

15. Termination

Either party may terminate services by providing written notice. Upon termination:

• Outstanding payments become immediately due.
• Completed work remains payable.
• Access to services may be revoked.
• Deliverables will be released according to payment status.

16. Non-Solicitation

During the engagement and for twelve (12) months thereafter, neither party shall knowingly solicit for employment any employee directly involved in the project without prior written consent.

17. Force Majeure

Indux Media shall not be liable for delays or failures caused by events beyond reasonable control including:

• Natural disasters
• Government restrictions
• Internet failures
• Cyber attacks
• Pandemics
• Power outages
• Third-party platform disruptions

18. Governing Law

These Terms and Conditions shall be governed by the laws of India. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana, India.

19. Modifications

Indux Media reserves the right to update these Terms and Conditions at any time. Updated versions shall become effective immediately upon publication on www.induxmedia.com. Continued use of the website or services constitutes acceptance of the revised terms.

20. Contact Information

For any questions regarding these Terms and Conditions, please contact Indux Media through the details below: